Case Studies & Customer Comments
Over its 40-year history, GemTech® has developed a reputation for saving money, finding creative solutions, matching products and materials and delivering excellent customer service. Here are a few examples:
Savings Without Sacrifice
A customer in the medical supply industry needed to implement cost-cutting measures and looked to product components. The goal was to replace a costly stainless-steel part with a more economical counterpart without sacrificing quality. The problem, however, went beyond cost, as the part contained a critical area with exacting tolerances. GemTech’s extensive experience with engineering resins was key in pairing the perfect material to the part before engineering the new mold. The cost of the part dropped from several hundred dollars to a few dollars each.
Creative Solutions to Critical Challenges
A large electronics supplier presented GemTech® with a puzzle: how to produce a cost-effective component that could hold a stabilizing agent under high heat without warping. GemTech’s elegant solution involved a precisely engineered mold for a component with critical supports that was injected with a specialized resin selected for extra strength and rigidity.
A global avionics manufacturer had shopped a custom mold literally around the world but had not found a mold maker with the capability to handle the critical dimensional stability required for the project. GemTech’s unrivaled expertise in matching the right engineering resin to the part to be manufactured and applying custom processing procedures resulted in a mission accomplished—right here in the US.
Unparalleled Customer Service
We’ll let two customers tell the story:
“GemTech® is the kind of company that will go above and beyond to satisfy their customer. They treat us like a customer and not just someone who needs parts. They have our parts in stock and ready to ship when needed. We are a company who expedites a lot and there are never any issues with GemTech®. GemTech® has wonderful customer service and will always answer questions in a timely manner. GemTech® is very supportive in all aspects of the business. They are a company that I would recommend to anyone.”
–Kelley Borror, Buyer, B/E Aerospace/Life Support systems, Commercial Aircraft Segment
“Terrific customer service with great attention to detail.”
–Tom Cray, Owner, Comprop Inc.